I’m based in London and work with teams to help bring in agile processes. I started out working in the pharmaceutical industry, shadowing scientists, observing both the time spent in the labs and the analysis phase and then working with them to optimise processes, at times using an IT solution and at others a change in their practice. These improvements always focused on reducing the time required, without impacting the quality of the output. When I helped, for example, with the analysis of an experiment that took five days to complete and reduced the time it took down to a single day, it made me realise how much I liked enabling people to get back doing the part of their job they enjoy the most.
This realisation led me into the world of consultancy where I’ve helped a variety of companies (from start-ups to the more traditional organisations) over a range of industries (including pharmaceuticals, cosmetics, public sector, publishing, construction and financial services). Each company may have similar issues but there is no single solution that will solve the problem in every case. There needs to be an understanding of the individual team and culture, so we can work together and tailor the approach.
My role as a Business Analyst focuses on helping individuals, teams and organisations work effectively with Agile techniques, using Scrum, Lean or Kanban. I don’t see Agile as a change management solution but rather a way to focus on optimising the way the team works together to deliver a solution. I am currently working at Lloyds of London with a team of Business Analysts looking at the different techniques that can be used.